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Channel: enterprise resource planning – CRM Software Blog | Dynamics 365
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Tap Into Social Media

There is a lot of chatter that you can listen to from prospects and customers in the wide world of social media.  The trick is turning information in data you can use and tapping into those...

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The Year Of The Customer Or The Year of Complaints?

Social media and other online digital channels are incredible ways to communicate and educate customers about your products or services.  However, this connection also makes it easier for customers to...

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3 Tips To Keep Your ERP Or CRM Implementation On The Right Track

Replacing inadequate business software with a robust enterprise resource planning (ERP) solution or customer relationship management (CRM) solution is not as easy as inserting a disk and clicking...

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How Much Do You Really Know About Your Customers?

Savvy businesses can gain control and insight into their business operations with an enterprise resource planning (ERP) solution. You can extend that insight and learn more about your customers with a...

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Putting Customer Needs First To Stay Ahead Of The Competition

Being proactive and anticipating customer needs shows how much you value your customers.  Not only do your customers appreciate the personalized attention, you can use this insight to make strategic...

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Why You Should Integrate Your Financial System with Microsoft Dynamics CRM

The latest trend that we are seeing in management systems is that companies are looking for new ways to bring together and integrate all of their information into one place. Traditionally, there have...

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Why You Should Integrate Your Financial System to Microsoft Dynamics CRM:...

In the past, firms have looked for the best of breed solutions or developed in-house applications in order to meet their customer relationship and operational needs. As these systems that were...

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Why You Should Integrate Your Financial System to Microsoft Dynamics CRM:...

There are certain financial reports that are important for sales managers to review to help them have a clear snapshot of a client’s current status. These reports become even more important when it is...

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Improve Customer Satisfaction And Develop Customer Loyalty With CRM

Customer satisfaction has never been more important than it is right now in today’s fast-paced and highly competitive marketplace.  Learn how to satisfy your customers and develop deep customer loyalty...

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Why You Should Integrate Your Financial System to Microsoft Dynamics CRM:...

As an executive within an organization, you need to have a global view of what’s going on across your entire organization. At all times you should not only have a snapshot of the activities across your...

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Why You Should Integrate Your Financial System to Microsoft Dynamics CRM:...

A controller’s primary tool is an ERP system since all of the financial information is stored there, but that does not mean that they are not invested or interested in the details from other...

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Microsoft Dynamics 365: What You Need to Know

Advances in technology have businesses rethinking how to better respond to marketplace trends, engage customers and automate business processes to improve productivity. Today’s business management...

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